We are committed to ensuring all our learners are in a safe and secure environment. Here at CNWL we have a dedicated team of staff that you can contact at any time no matter how big or small the matter that you wish to speak about.

To ensure all our students are safe we: 

Practice safe staff recruitment and check the suitability of staff and volunteers that work with young students or vulnerable adults Raise awareness of child protection, vulnerable adults and safeguarding through staff training sessions Implement policy and procedures for identifying and reporting cases or suspected cases of abuse against a young person or vulnerable adult Support young students or vulnerable adults who have been subjected to abuse Listen to and support our students to ensure their learning environment is safe and welcoming

Safeguarding and Preventing Radicalisation and Extremism 

If a student has a concern about themselves or another student, please contact safeguarding@UCG.ac.uk

All students that are subject to a Child Protection and Child in Need plan or are Looked After Children will be contacted at least once a week.  We will keep in contact by teams, email or phone.  Their social workers will be informed of the situation that the college is in and the fact that conferences, core groups and professional meetings will either be conducted via email updates or dialling in to the meeting remotely.

We will aim to maintain contact with vulnerable learners, known to College Student Support teams by teams, email or phone, on a regular basis.

Contacting the Safeguarding Teams

If you need to contact a member of the safeguarding team, please contact safeguarding@UCG.ac.uk

Opening hours

We will be operating during normal business hours:

9.00am – 5.00pm (Monday – Thursday)  
9.00am – 4.30pm (Friday).

If you have any concerns, please don't hesitate to contact a staff member listed below: 

Grethe Woodward – Vice Principal Skills Partnership & Student Support Services – Grethe.woodward@cnwl.ac.uk

Diana Brown – Deputy Head of Student Services – diana.brown@cnwl.ac.uk

Tracie Ffoulkes – Executive Assistant to Principal and Vice Principal Curriculum Planning, Development & Quality Enhancement – tracie.ffoulkes@cnwl.ac.uk

Email: safeguarding@UCG.ac.uk and ask for one of the above members of staff.

Out of hours emergency safeguarding contacts

If there is a life threatening situation, please ring for an ambulance and/or contact the police on 999 or 101 non-emergency.

If you think a child, young person or vulnerable adult is being abused or mistreated or you have concerns about a child young person or vulnerable adult’s well-being you should call the Duty Team at the relevant local authority.  The emergency contact details are available on the Local Authorities website.

Website: www.childline.org.uk
Telephone: 0800 1111

Service: Samaritans
Website: www.samaritans.org
Telephone: 1116123
Email:  jo@samaritans.org 

Service: MIND Service:  
Website: www.mind.org.uk
Telephone: 0300123 3393
Email:  info@mind.org.uk

Service: NSPCC Helpline  Children (Under 18)
Website: https://www.nspcc.org.uk/
Telephone: 0808 800 5000 or Text 88858 (free service) 
Email: help@nspcc.org.uk 

Service: Young Minds
Website : https://youngminds.org.uk 
Telephone : 0808 802 5544

Service: The Mix
Website: https://www.themix.org.uk 
Telephone: 0808 808 4994

Service: Women's Aid
Website: https://www.womensaid.org.uk 
Email: info@womensaid.org.uk

Service: Stonewall
Website: https://www.stonewall.org.uk/help-and-advice 
Email: info@stonewall.org.uk 

Service: IKWRO - Domestic Violence
Website: http://ikwro.org.uk 
Telephone: 0207 920 6460 

Service: Women's and Girls Network - Domestic Violence
Website: http://www.wgn.org.uk
Telephone: 0808 801 0660
Email: advice@wgn.org.uk

Service: CEOP
Website: https://www.ceop.police.uk/safety-centre/

Service: NSPCC
Website: https://www.nspcc.org.uk/keeping-children-safe/online-safety/ 
Telephone: 0800 1111 (Under 18's)
Telephone: 0808 800 5000 (Over 18's)
Email: help@nspcc.org.uk

Further Information

For students who are already in contact with one of our safeguarding team or with the college’s Health and Wellbeing Adviser.

If you have been working with us through the safeguarding team or the college’s Health and Wellbeing Adviser, we will continue to maintain contact with you. This will be via email and phone calls, on a regular basis, at times which we will agree with you.

Students who are in care or who are care leavers

We are currently working with local authorities to ensure that all students who are in care or who are care leavers have access to online learning. This means that there is a laptop or desktop computer which can be used, along with internet access, so that your college studies can be continued. If you need further advice or support about online learning on your course, this will be available through your tutor or see above for contact details of our safeguarding team.

Careers and Employability Advice and Guidance.

Our Careers Advisors are available to offer support and guidance on  progression and employment. Students who are currently making HE applications can get help and support on HE Finance, accepting offers etc. Students can also access support on apprenticeship applications, CV writing and interview techniques. Our careers advisers are available to discuss future options with you and to signpost you to useful resources to help you with employability skills.

Please contact the Careers team by emailing careers@cnwl.ac.uk. A members of the team will be in contact with you.

Work Experience

Our Work Experience team are also available to offer advice and support.  Please email student.enterpriseteam@cnwl.ac.uk

You can view our Safeguarding Policy here   Safeguarding Leaflet    Safeguarding Poster